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DATA PROTECTION

Ronja Vogt

serviced apartments

Grabenstraße 5
74172 Neckarsulm

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Telephone: (+49) 0152 52642210

Email: info@stadthaus-neckarsulm.de ​

 

Data Protection Officer

Ronja Vogt, Grabenstrasse 5, 74172 Neckarsulm

Telephone: (+49) 0152 52642210

Email: info@stadthaus-neckarsulm.de

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Security and protection of your personal data

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We consider it our primary task to maintain the confidentiality of the personal data you provide and to protect it from unauthorized access. That is why we use the utmost care and the latest security standards to ensure maximum protection of your personal data. As a company under private law, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the provisions of the Federal Data Protection Act (BDSG). We have taken technical and organizational measures to ensure that data protection regulations are observed both by us and by our external service providers.

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Definitions

The legislator requires that personal data be processed in a lawful manner, in good faith and in a manner that is comprehensible for the data subject (“lawfulness, processing in good faith, transparency”). In order to ensure this, we inform you about the individual legal definitions that are also used in this data protection declaration:

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1. Personal Data
"Personal data" means any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more special features that express the physical , physiological, genetic, psychological, economic, cultural or social identity of that natural person.

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2. Processing

"Processing" is any process carried out, with or without the aid of automated processes, or any such series of processes in connection with personal data, such as collection, recording, organization, ordering, storage, adjustment or modification, reading, querying , use, disclosure by transmission, distribution or any other form of making available, matching or linking, restriction, deletion or destruction.

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3. Restriction of processing

"Restriction of processing" is the marking of stored personal data with the aim of restricting their future processing.

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4. Profiling

"Profiling" is any type of automated processing of personal data which consists in using this personal data to evaluate certain personal aspects relating to a natural person, in particular aspects relating to work performance, economic situation, health, analyze or predict personal preferences, interests, reliability, behavior, location or relocation of that natural person.

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5. Pseudonymization

"Pseudonymization" is the processing of personal data in such a way that the personal data can no longer be assigned to a specific data subject without the use of additional information, provided that this additional information is stored separately and is subject to technical and organizational measures that ensure that the personal Data cannot be assigned to an identified or identifiable natural person.

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6. File system

"File system" is any structured collection of personal data that is accessible according to certain criteria, regardless of whether this collection is centralized, decentralized or organized according to functional or geographical aspects.

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7. Responsible

"Responsible" is a natural or legal person, authority, institution or other body that alone or jointly with others decides on the purposes and means of processing personal data; if the purposes and means of this processing are specified by Union law or the law of the Member States, the person responsible or the specific criteria for his naming can be provided for by Union law or the law of the Member States.

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8. Data processor

"Data processor" is a natural or legal person, authority, agency, institution, or other entity that processes personal data on behalf of the data controller.

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9. Recipient

"recipient" is a natural or legal person, authority, agency, institution, or other entity to whom personal data is disclosed, whether or not it is a third party. However, authorities that may receive personal data under Union or Member State law for specific investigative purposes are not considered recipients; the processing of such data by these authorities shall be in compliance with the applicable data protection regulations and for the purposes of the processing.

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10. third party

"third party" is a natural or legal person, authority, agency, institution, or other entity, other than the data subject, the data controller, the data processor, and those who are authorized under the direct responsibility of the data controller or data processor to process personal data.

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11. Consent

Consent of the data subject is any freely given, specific, informed, and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

 

 

Legitimacy of Data Processing

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The processing of personal data is only lawful if there is a legal basis for the processing, as stated in Article 6(1) lit. a – f of the General Data Protection Regulation (GDPR). The legal bases for processing may include:

a. The data subject has given consent to the processing of their personal data for one or more specific purposes.

b. The processing is necessary for the performance of a contract to which the data subject is a party or for taking pre-contractual measures at the data subject's request.

c. The processing is necessary for compliance with a legal obligation to which the data controller is subject.

d. The processing is necessary to protect the vital interests of the data subject or another natural person.

e. The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller.

f. The processing is necessary for the purposes of the legitimate interests pursued by the data controller or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, particularly if the data subject is a child.

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Information on the Collection of Personal Data

 

(1) Below, we provide information on the collection of personal data when using our website. Personal data includes, for example, names, addresses, email addresses, and user behavior.

 

(2) When you contact us via email or through a contact form, we store the data you provide (your email address, and optionally your name and telephone number) to answer your questions. We delete the data that arises in this context after it is no longer required to be stored, or we restrict the processing if there are statutory retention obligations.

Collection of Personal Data when Visiting our Website

When you use our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data that is technically necessary for us to display our website to you and to ensure its stability and security (legal basis is Art. 6(1) lit. f GDPR):

– IP address

– Date and time of the request

– Time zone difference to Greenwich Mean Time (GMT)

– Content of the request (specific page)

– Access status/HTTP status code

– Amount of data transferred in each case

– Website from which the request originates

– Browser

– Operating system and its interface

– Language and version of the browser software.

 

Use of Cookies

 

(1) In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and associated with the browser you are using and through which certain information flows to the entity that sets the cookie (here, by us). Cookies cannot execute programs or transmit viruses to your computer. They serve to make the internet offering more user-friendly and effective overall.

 

(2) This website uses the following types of cookies, the scope and functioning of which are explained below:

– Transient cookies (see a. below) – Persistent cookies (see b. below).

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a. Transient cookies are automatically deleted when you close your browser. This includes session cookies, which store a so-called session ID that can be used to assign various requests from your browser to the shared session. This allows your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.

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b. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.

c. You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. "Third-party cookies" are cookies that have been set by a third party, not the actual website you are currently on. Please note that by disabling cookies, you may not be able to use all the features of this website.

Other Functions and Offers on Our Website

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(1) In addition to purely informational use of our website, we offer various services that you can use if you are interested. To do this, you will generally need to provide further personal data, which we will use to provide the respective service and to which the aforementioned principles of data processing apply.

(2) We sometimes use external service providers to process your data. These providers have been carefully selected and commissioned by us, are bound by our instructions, and are regularly monitored.

(3) Furthermore, we may disclose your personal data to third parties if you participate in actions, contests, contract agreements, or similar services offered by us in conjunction with partners. You can find more information about this when you provide your personal data or in the description of the respective offer.

(4) If our service providers or partners are located in a country outside the European Economic Area (EEA), we will inform you about the consequences of this circumstance in the description of the respective offer.

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Children

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Our offerings are generally intended for adults. Persons under the age of 18 should not provide us with personal data without the consent of their parents or legal guardians.

 

Rights of the Data Subject

 

(1) Withdrawal of Consent

If the processing of personal data is based on consent, you have the right to withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. To exercise the right of withdrawal, you can contact us at any time.

 

(2) Right to Confirmation

You have the right to obtain from the data controller confirmation as to whether or not personal data concerning you is being processed. You can request this confirmation at any time using the contact details provided above.

 

(3) Right to Access

If personal data is being processed, you have the right to access this personal data and the following information:

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a. The purposes of processing;

b. The categories of personal data being processed;

c. The recipients or categories of recipients to whom the personal data have been or will be disclosed, particularly recipients in third countries or international organizations;

d. If possible, the planned duration for which the personal data will be stored, or if not possible, the criteria used to determine that duration;

e. The existence of the right to request rectification or erasure of your personal data or restriction of processing by the controller, or the right to object to such processing;

f. The existence of the right to lodge a complaint with a supervisory authority;

g. If the personal data are not collected from you, all available information about their source;

h. The existence of automated decision-making, including profiling, as referred to in Article 22(1) and (4) of the General Data Protection Regulation (GDPR), and – at least in these cases – meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

If personal data are transferred to a third country or to an international organization, you have the right to be informed about the appropriate safeguards pursuant to Article 46 of the GDPR in connection with the transfer. We will provide a copy of the personal data undergoing processing. For any further copies you request, we may charge a reasonable fee based on administrative costs. If you make the request electronically, the information shall be provided in a commonly used electronic format, unless specified otherwise. The right to obtain a copy pursuant to paragraph 3 shall not adversely affect the rights and freedoms of others.

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(4) Right to rectification You have the right to obtain from us the rectification of inaccurate personal data concerning you without undue delay. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

 

(5) Right to erasure ("Right to be forgotten") You have the right to obtain from the controller the erasure of personal data concerning you without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:

a. The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.

b. You withdraw consent on which the processing is based according to Article 6(1)(a) or Article 9(2)(a) of the GDPR, and where there is no other legal ground for the processing.

c. You object to the processing pursuant to Article 21(1) of the GDPR, and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) of the GDPR.

d. The personal data have been unlawfully processed.

e. The erasure of personal data is required for compliance with a legal obligation in Union or Member State law to which the controller is subject.

f. The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

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If the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

The right to erasure ("Right to be forgotten") shall not apply to the extent that processing is necessary for the following reasons:

  • Exercising the right of freedom of expression and information;

  • Compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

  • Reasons of public interest in the area of public health in accordance with Article 9(2)(h) and (i) and Article 9(3) of the GDPR;

  • For archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes in accordance with Article 89(1) of the GDPR, to the extent that the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing, or

  • The establishment, exercise, or defense of legal claims.

 

(6) Right to Restriction of Processing You have the right to request from us the restriction of processing your personal data when one of the following conditions applies: a. The accuracy of your personal data is contested by you, and the restriction of processing is necessary for a period allowing the data controller to verify the accuracy of the personal data. b. The processing is unlawful, and you oppose the erasure of your personal data and request the restriction of its use instead. c. The data controller no longer needs the personal data for the purposes of processing, but you require it for the establishment, exercise, or defense of legal claims. d. You have objected to the processing pursuant to Article 21(1) of the GDPR, pending the verification whether the legitimate grounds of the data controller override your interests, rights, and freedoms.

Once processing has been restricted under the above conditions, such personal data, with the exception of storage, shall only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

To exercise the right to restriction of processing, you can contact us using the contact information provided above.

 

(7) Right to Data Portability You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format and have the right to transmit those data to another data controller without hindrance from the data controller to which the personal data have been provided, where: a. The processing is based on your consent under Article 6(1)(a) or Article 9(2)(a) of the GDPR or on a contract under Article 6(1)(b) of the GDPR, and b. The processing is carried out by automated means.

In exercising the right to data portability, you also have the right to have the personal data transmitted directly from one data controller to another, where technically feasible. This right to data portability shall not adversely affect the right to erasure ("right to be forgotten"). This right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller.

 

(8) Right to Object You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Article 6(1)(e) or (f) of the GDPR, including profiling based on those provisions. The data controller shall no longer process the personal data unless the data controller demonstrates compelling legitimate grounds for the processing which override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims.

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If personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.

In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.

You have the right to object to the processing of personal data concerning you for scientific or historical research purposes or statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

You may exercise your right to object at any time by contacting the respective data controller.

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(9) Automated Individual Decision-Making, Including Profiling You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, except where the decision: a. Is necessary for entering into or performance of a contract between you and the data controller, b. Is authorized by Union or Member State law to which the data controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or c. Is based on your explicit consent.

The data controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, including at least the right to obtain human intervention on the part of the data controller, to express your point of view, and to contest the decision.

You may exercise this right at any time by contacting the respective data controller.

 

(10) Right to Lodge a Complaint with a Supervisory Authority Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular, in the Member State of your habitual residence, place of work, or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.

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(11) Right to an Effective Judicial Remedy Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77 of the GDPR, you have the right to an effective judicial remedy if you consider that your rights under this Regulation have been infringed as a result of the processing of your personal data in non-compliance with the GDPR.

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